Saturday November 16, 2019
Market Research Case Studies

Website and online tool offering analysis in Europe

For an international courier service provider we carried out a benchmark analysis of the main competitor’s activities regarding scope and complexity of their online services in 12 European core markets. As a first step, we evaluated the local web presence of the customer and of its competitors, providing a compilation of a list of state-of-the-art tools and shipping facilitators with a high level of transparency. Following the information gathering, we prepared a benchmark and concluding gaps between the online services of the customer and its competitors, analysing the tools functionalities but also the customer accessibility.

Finally, we defined the existing market requirements and drew up recommendations in cooperation with its customer in order to adapt its online tools to the market expectations.

 

Evolution of the European Postal Market 1997-2008

The European Commission looked to gain a detailed understanding of the evolution of the European Postal Markets since 1997. CEP-Research (ITA Consulting) and Wik Consult prepared an extensive study to evaluate the status of the regulatory and competitive environment of the national postal markets. The team conducted extensive field and secondary research to assess the development of national market sizes, market shares, price developments and service quality aspects in relation to the timeline of regulatory efforts by national regulators.

Part of the research was a benchmarking exercise comparing European postal markets to non-European liberalized postal markets. Applying statistical analysis, the team also identified country clusters in order to identify regional trends. The study concluded with an assessment of the impact of postal reform on the European Postal market and a qualitative outlook of future trends and developments.

Throughout the project, the team worked closely with the Commission in two public workshops; the study was presented to the European Commission and representatives of the member states and other stakeholders.

Stock quotes
(15-11-19)
Bpost 11.17€ +0.22%
DP-DHL 34.34€ +0.39%
FedEx 158.33$ +1.05%
Post.at 34.05€ +0.44%
PostNL 1.94€ +0.73%
Royal Mail 232.10p +2.70%
UPS 123.73$ -0.28%
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Product Showcase
Supplier News

Cleveron 403 targets smaller stores

The new Cleveron 403 parcel robot

Cleveron has launched the new Cleveron 403, a compact parcel robot specifically designed for smaller format stores and its smallest model to date

Pitney Bowes partners with US parcel locker firm Luxer One

A Luxer One residential parcel locker

Pitney Bowes is linking up with expanding locker company Luxer One to offer a new parcel management solution for US businesses and other customers with a wider choice of delivery options.

Zetes helps DB Schenker improve deliveries

Zetes will deliver Zebra handhelds to DB Schenker

Zetes has won a deal to help DB Schenker enhance its delivery processes in Europe.

SpotSee’s ShockWatch checks shipment damage

SpotSee has launched a new device that combines impact-damage monitoring for shock, vibration, temperature and other environmental conditions with radio-frequency identification (RFID) technology. 

Maersk invests in returns specialist ZigZag Global

Australia Post 3PL Fulfilio will install Manhattan Associates warehouse software

Hurricane Commerce helps Magento users with cross-border compliance

Swipbox and PostNord roll out Nærboks lockers across Denmark

USPS orders 300,00 mobile delivery devices from Zebra Technologies

Fives presents autonomous mobile robot GENI-Ant

FarEye wins e-commerce logistics contract with Asian fashion platform Zalora

Yamato partners with ZigZag Global for returns in Japan

StreetScooter showcases updated WORK and WORK L electric vans

VanRiet presents HC Smalls Sorter

BEUMER Group hands over 10th project to Australia Post

Vanderlande launches updated DIRECTSORT system

BEUMER Group completes super hub for Hermes

Siemens’ Hub Performance Booster software increases efficiency in parcel hubs

Prime Vision successfully tests asset tracking solution

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Postal Hub Podcast

The Postal Hub Podcast discusses the latest developments in the postal, parcels and express industry.

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