Friday March 24, 2023
Market Research Case Studies

Website and online tool offering analysis in Europe

For an international courier service provider we carried out a benchmark analysis of the main competitor’s activities regarding scope and complexity of their online services in 12 European core markets. As a first step, we evaluated the local web presence of the customer and of its competitors, providing a compilation of a list of state-of-the-art tools and shipping facilitators with a high level of transparency. Following the information gathering, we prepared a benchmark and concluding gaps between the online services of the customer and its competitors, analysing the tools functionalities but also the customer accessibility.

Finally, we defined the existing market requirements and drew up recommendations in cooperation with its customer in order to adapt its online tools to the market expectations.


Evolution of the European Postal Market 1997-2008

The European Commission looked to gain a detailed understanding of the evolution of the European Postal Markets since 1997. CEP-Research (ITA Consulting) and Wik Consult prepared an extensive study to evaluate the status of the regulatory and competitive environment of the national postal markets. The team conducted extensive field and secondary research to assess the development of national market sizes, market shares, price developments and service quality aspects in relation to the timeline of regulatory efforts by national regulators.

Part of the research was a benchmarking exercise comparing European postal markets to non-European liberalized postal markets. Applying statistical analysis, the team also identified country clusters in order to identify regional trends. The study concluded with an assessment of the impact of postal reform on the European Postal market and a qualitative outlook of future trends and developments.

Throughout the project, the team worked closely with the Commission in two public workshops; the study was presented to the European Commission and representatives of the member states and other stakeholders.


DHL Supply Chain has put the UK’s first fully electric Volvo 40-tonne trucks into operation on the streets of London and beyond.  read more


Robots are heading to the streets of Greater Manchester in northern England as autonomous delivery company Starship Technologies has partnered with Trafford Council and the Co-op to bring autonomous grocery delivery to residents across Sale.  read more


Sisters of the Skies: pioneering UPS Airlines first officer Angel Hughes (pictured) wants to inspire more black women to enter the aviation industry - so that one day female black pilots will be the norm, not the exception.  read more 


Körber offers Robotics-as-a-Service

Fetch Robotics carts

Supply chain technology provider Körber is extending its robotic service partnerships to combine the technology, services and expertise of some of the world’s top solution providers with a new, lower-cost “robotics as a service” offering.  read more


NZ Post selects Hurricane Commerce to enable smooth cross border flows

NZ Post's Auckland operations centre

NZ Post has teamed up with cross-border data specialist Hurricane Commerce to enable frictionless cross-border shipping and to help the post meet new customs requirements for goods entering the European Union (EU).  read more


Posti improves manual sorting by 40% thanks to Prime Vision solution

Finnish postal operator Posti has significantly improved the manual sortation process at two of its key hubs thanks to the deployment of a new solution from Prime Vision, which projects numbers onto parcels so workers can easily see where they need to go.  read more


Volta Trucks secures European Whole Vehicle Type Approval for the Volta Zero

Swedish-based all-electric commercial vehicle manufacturer and services provider Volta Trucks has received European Whole Vehicle Type Approval for its 16-tonne all-electric Volta Zero vehicle, a significant milestone on the firm’s journey to production.


Geek+ robots power new DB Schenker e-commerce logistics hub

Robots supplied by Geek+ are driving operations at a new highly automated DB Schenker e-commerce logistics hub in Spain, which will serve retail customers in the country, as well as in Portugal and France.


Rivian and Amazon in talks to end exclusivity deal for EVs


Optoro and Locus Robotics to roll out end-to-end reverse logistics solution


Bpost to deploy hundreds of KEBA parcels lockers throughout Belgium


Escher and Kardinal partner to optimise postal deliveries

Clevon and ZF team up to accelerate roll out of driverless last-mile delivery fleets

Shippo launches new suite of embeddable shipping components

Dronamics raises US$40m in pre-Series A funding

SwipBox launches parcel locker leasing service

MYFLEXBOX wins €75m investment for expansion

Hurricane Commerce signs new deals for smooth cross border flows

Quadient launches label printing for return parcels at UK lockers

Shippo becomes first shipping platform with a FedEx Platform Account

Stuart improves warehouse productivity by 70% with Zebra solution

FarEye Platform now available on SAP Store for parcel-level visibility

Berkshire Grey and Locus Robotics to offer cross-platform robotic automation

Scandit launches SparkScan for high-volume logistics scanning

Volta Trucks secures more than €85m of anticipated revenue from confirmed orders

Parcelly reports on “a year of major growth” in 2022

Pitney Bowes launches high volume SendPro MailCenter

Cleveron reports on successful 2022, with new products to be launched in 2023

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