Descartes acquires Canadian ecommerce solutions platform ShipTrack

Descartes Systems Group, a provider of on-demand, software-as-a-service solutions, has acquired final-mile solutions provider ShipTrack.

Headquartered in Canada, ShipTrack provides cloud-based mobile resource management and shipment tracking solutions. These solutions help customers automate dispatch, updates on shipment status and estimated time of arrival (ETA) and eliminate paper-based delivery processes.

ShipTrack’s highly-configurable and scalable platform is particularly well-suited for the e-commerce home delivery, parcel and medical courier markets, helping these companies efficiently manage final-mile deliveries.

Shawn Winter, co-founder of ShipTrack and now VP Mobility Solutions at Descartes, commented: “The challenge for today’s final-mile carriers is how to handle increasing volumes alongside rising consumer expectations for delivery choice and real-time information.

“Our platform helps final-mile carriers meet that challenge head-on with powerful workflows across delivery processes and the ability to expose information to consumers in real-time. By joining forces with Descartes, we see an opportunity to create a truly differentiated product that combines our advanced final-mile solutions with Descartes route optimization and reservations capabilities.”

Edward J. Ryan, Descartes’ CEO added: “We believe there is a permanent shift in buying preferences underway that will continue to see an increasing number of goods being bought online. Descartes continues to invest in our e-commerce capabilities to make sure that our customers, large and small, can fulfil orders and meet delivery commitments efficiently.

“ShipTrack complements this strategy, and, when combined with our advanced Routing, Mobile and Telematics suite of solutions, fills a gap in the market. We’re looking forward to working with the ShipTrack customers, partners and team of domain experts to help the final-mile carrier community capitalize on these changing market dynamics.”