Saturday June 22, 2024

Podcast - DHL's Markus Reckling discusses cross-border e-commerce delivery

Markus Reckling
Markus Reckling

DHL's Markus Reckling discusses cross-border e-commerce, delivery preferences, and sustainability in this interview with our content partner "The Postal Hub Podcast". Listen in to learn more about:

  • Growth in B2B e-commerce

  • Post-pandemic trends in B2C e-commerce and bricks-and-mortar retail

  • Food delivery

  • Global opportunities for B2B retailers in supply markets and in customers

  • Why cross-border is important for B2B

  • Offering quality of service worldwide

  • Delivery preferences for different destination countries

  • Giving customers delivery choice in cross-border deliveries

  • Creating quality customer experiences in different markets

  • Returns - including return rates for international purchases

  • Deutsche Post DHL’s emission targets

  • Making sorting centres more environmentally sensitive

  • Leases on logistics centres

  • Electrifying the ground fleet

  • Key issues to be resolved to enable greater electrification of delivery fleets

  • Reducing aviation emissions - including SAF

  • DHL’s new GoGreen Plus offering

  • People and culture

The interview was recorded at the Leaders In Logistics event in London in March 2023.

SourcePostal Hub Podcast