Recovering from a cyberattack on its German subsidiary, Swiss Post has announced plans to discontinue its same-day delivery service Notime in Switzerland, citing insufficient demand and sustained financial losses.
The decision to end the Notime service by the end of September 2025 comes as the postal operator continues to deal with the fallout of a recent cyber-attack which hit its cargo operations in Germany.
The attack caused data breaches and widespread system outage. Swiss Post told CEP-Research: “We’re making good progress, but are still working on restoring some systems, networking and peripherals at several locations.”
"Not financially viable”
The decision to shut down Notime follows a comprehensive internal review focused on long-term sustainability and cost efficiency. Since acquiring the business in 2018, Swiss Post has offered same-day delivery services in urban areas of German-speaking and Western Switzerland. However, customer interest has remained limited, and the willingness to pay for the premium service has not materialized.
“Together with Notime, we have examined various options for making the service profitable,” said Johannes Cramer, Head of Logistics Services and member of Swiss Post’s Executive Management. “But the high fixed costs and consistently low demand have made it clear that the business model is not financially viable.”
Despite exploring multiple pricing strategies and cost structures, Swiss Post determined that the service would continue to operate at a loss. With no signs of a market turnaround, the company concluded that winding down Notime’s operations was the most responsible course of action.
Redundancy plans
