Thursday July 09, 2020

Top retailers, brands and carriers debate e-commerce delivery at TDC Global 2020

More than 1,300 executives, managers and delegates from leading brands, retailers and carriers will gather at The Delivery Conference in London next month to discuss the latest developments in e-commerce delivery – just a few days after Brexit finally gets done.

Event organiser Metapack, the global leader in eCommerce delivery technology, has again lined up an impressive array of top-level speakers from big-name companies for its annual showcase event, which takes place on February 4, 2020, at the Royal Lancaster Hotel in London.

In addition, TDC Global 2020, for which CEP-Research is once again a media partner, will provide participants from some 30 countries with extensive opportunities to make new business contacts and network with existing partners, as well as to speak with more than 30 major industry suppliers in the accompanying exhibition.

“TDC is unique,” commented Bruce Fair, Chief Revenue Officer at Metapack. “It takes place at the opportune moment in the year when eCommerce retailers and the delivery community are taking stock of Peak and the festive season. The 2020 event will not disappoint, with fantastic speakers and presentations, thought-provoking panels, the popular solutions showcase and an insight into research data that highlights some of the key trends that are shaping our industry today.” 

With the overarching theme ‘Building eCommerce Delivery’, the 2020 event will deliver a packed agenda that covers key topics including the rising importance of sustainability, the future of eCommerce and global consumer trends. This year’s agenda has been specifically designed to help the industry understand the evolution that is needed to meet changing customer expectations of a personalised and connected experience across all channels.

Major themes during the one-day event, according to the organisers, will include:

• Influences on consumer shopping behaviour

• Sustainability versus convenient delivery

• Last Mile Optimisation

• The rise of global retail

• Future Outlook

The conference will open with an address from Metapack’s Bruce Fair, followed by keynote speakers including Martin Newman (Founder, The Customer First Group) and Brody Buhler (Global Managing Director - Post and Parcel, Accenture).

This will be followed by a panel entitled "Sustainability: For our Children's Children" featuring Clemens Beckmann (Head of Smart Cities & Last Mile Solutions, Deutsche Post AG), Santiago Navarro (CEO, Garçon Wines), Mike Peirce (Corporate Partnerships Director, The Climate Group) and Richard McGreevy (Strategy & Planning Manager, Transport for London).

Thereafter a roster of international speakers from all parts of the eCommerce and delivery industry will deliver presentations in the eCommerce and the Logistics and Carrier Streams and in the Solutions Theatre.

Speakers from the logistics and delivery sector include Martijn de Lange (CEO, Hermes UK), Sam Holden (Chief Commercial Officer, Yodel), Dave Dowman (Head of Fulfilment, FedEx), Garrett Bridgeman (Managing Director of Mails & Parcels, An Post Commerce), Byron Dunne (General Manager, Northern Europe, Urbantz), Shea Felix (Senior Director, GlobalPost) and Denis Ilin (Deputy Director General for International Business, Russian Post).

Senior retail managers due to address the conference include John Roberts (Founder & CEO of electronic retailer AO), Ben Farrell (Partner and Head of Operational Support - Waitrose and Partners and John Lewis and Partners), Paz Khorana (Head of eCommerce Operations, Holland & Barrett), Andrew Busby (Founder & CEO, Retail Reflections) and Chris Haigton (Head of OutBound Logistics, Shop Direct).


Further information is available here:

SourceMetapack, CEP-Research

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