Swiss Post Solutions, a subsidiary of Swiss Post, has been expanding its operations in the USAduring the last year, including the latest opening of a new corporate office in Washington, DC.
Swiss Post Solutions (SPS) has continuously expanded over the last few years. It now employs6,800 people with operations in the USA, Europe, the Middle East and Southeast Asia comprising 23countries in total.
Despite this positive development, however, the international expansion of the Swiss postaloperator was one of the reasons why Swiss Post chairman Claude Béglé was forced to resign onTuesday. He had been heavily criticised for his planned strategy of diversification and foreignexpansion in response to the downturn in mail volumes.
As one of the fastest-growing providers of outsourcing solutions, Swiss Post Solutionslaunched operations in more than a dozen US cities during 2009 including Los Angeles, Philadelphia,Minneapolis and Houston as well as Calgary in Canada. Headquartered in New York City, the companyoffers a comprehensive suite of outsourcing solutions, including mail, copy/print/scan, records,reception, IT, call center/switchboard, concierge, data entry/word processing.
With the recent opening of the Washington DC office, the company wants to support clients inthe Mid-Atlantic Region under the direction of Jamie M. Lawless, Vice President, Strategic Markets.
Dan Moscatiello, CEO of Swiss Post Solutions in North America, commented: “Swiss PostSolutions entered the Washington, DC market over three years ago and our success in the marketplacehas indicated the strategic value of a corporate office within the DC area. Much of the nation’simportant business is conducted in Washington, DC, and with our expertise and experience in bothlegal and corporate environments, Swiss Post Solutions is uniquely positioned to help clients ofall sizes in all industries manage their important documents, information and support services.”
“Our approach to outsourcing focuses on four key elements: people, process, technology, andcost savings. We bring our clients a team of highly motivated employees who are trained in theindustry’s best-in-class processes. We offer an unbiased, vendor-neutral approach to technology,and guarantee cost savings,” Moscatiello added.
Swiss Post Solutions also offers a range of proprietary software solutions which are designedto help companies increase efficiency, management information effectively, and ensure the highestlevels of security. These include: iTrak, Swiss Post’s real-time track and trace utility; uBook, aunique courier management solutions; uFile, Swiss Post Solutions’ live filing and archivemanagement system and Swiss Stick, a mobile solution for secure access, digital secure andregistered email, among others.
The latest online innovations include the Swiss Post Box, Swiss Post’s secure digital mailboxand IncaMail, the Swiss Post standard for secure and registered email.
