Wednesday August 05, 2020

Pitney Bowes partners with US parcel locker firm Luxer One

A Luxer One residential parcel locker
A Luxer One residential parcel locker

Pitney Bowes is linking up with expanding locker company Luxer One to offer a new parcel management solution for US businesses and other customers with a wider choice of delivery options.

The secure intelligent parcel management solution generated by the Pitney Bowes and Luxer One collaboration is ideal for use by larger enterprises, retailers, higher education and local government agencies in which high volumes of time-sensitive shipments are received, tracked and distributed, according to the two companies.

Robust, custom-color lockers with touch screen technology provide secure physical storage in convenient locations, while Pitney Bowes’ SendSuite Tracking Online adds an extra layer of security and visibility. A cloud-based tracking solution, SendSuite Tracking Online streamlines the logging, tracking and managing of incoming packages and important mail, sending notifications, parcel location details and secure digital passcodes or barcodes to recipients’ mobiles.

When recipients arrive at the lockers to collect their packages, they sign in on the locker’s touch screen and a camera will take their photo. Accurate chain of custody tracking keeps mailroom managers updated in real-time and provides organizations with reliable performance measures.

“This exciting new partnership brings together Luxer One’s sophisticated locker technology and SendSuite Tracking Online’s innovative package tracking platform, built on our deep carrier market intelligence. Together, the technologies deliver a streamlined, automated system which boosts mailroom efficiency and delights package recipients,” said Jason Dies, EVP and Vice President Sending Technology Solutions, Pitney Bowes. “The partnership demonstrates Pitney Bowes’ firm and continued commitment to delivering innovative technologies which simplify sending for businesses.”

“Our team is excited to partner with Pitney Bowes to bring our integrated solutions to the market together,” says Arik Levy, CEO/Founder of Luxer One, which is a division of global access leader, ASSA ABLOY. “With this partnership, our customers can enjoy unparalleled levels of convenience, security, and functionality, all through Pitney Bowes’ best-in-class platform and Luxer One’s industry-leading smart locker platform. For us, the key has always been to put the customer’s experience first. Adding Luxer One’s lockers to the mix is a powerful extension of the core Pitney Bowes customer experience.”

Luxer One has deployed thousands of lockers throughout the USA and Canada and performed over 43 million locker deliveries through its advanced technology platform.

In October, the company acquired mailbox and software company, MailHaven, which develops a smart mailbox that tracks and protects packages for residential customers. The 3G-connected, solar-powered mailbox contains an embedded barcode scanner for delivery personnel to easily scan and deliver parcels into a secure compartment. Customers can retrieve their goods from the mailbox using the MailHaven app.

SourcePitney Bowes, Luxer One, CEP-Research

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