Open Pricer digitalises Aramex pricing
Open Pricer, the cloud-based pricing platform provider for parcels and road freight carriers, has won a contract to provide Aramex with a bespoke digital pricing solution to help further optimize their revenue management.
The contract scope covers the integration of OP Smart Quote, to perform simulations for commercial negotiations and build quotes based on updated market factors. In addition, OP Rerating Campaigns will also be deployed to improve rating strategies and monitor results in real-time.
This agreement represents another step in Aramex’s strategy to further accelerate its digital transformation journey by leveraging the latest innovative technologies to quickly adapt to customers’ changing expectations and needs on a global scale. The agreement also supports Aramex’s efforts to offer its customers more competitive and fair prices, based on hard facts and market analysis.
“We believe our collaboration with Open Pricer will support our efforts towards offering our customers some of the most competitive prices backed by real data. It will also significantly increase sales efficiency and productivity, thanks to smarter and faster quotes based on advanced analytics. The gain in speed will enhance our sales executives’ reactivity and optimize customer service.” said Anas Hijjawi, Chief Commercial Officer at Aramex.
“With Covid-19, we have seen a remarkable shift in the purchasing habits of our customers. Real-time price grid updates will ensure our adaptability to ever changing market conditions and continued growth in the e-commerce industry. Open Pricer was selected to enforce this project quickly for its extended knowledge of our industry and the maturity of its platform.”
Mohammad Sleeq, Chief Digital Officer at Aramex, added: “In the last 12 months, our business has witnessed a surge in shipment demands, therefore the need to meet this significant increase in volumes with more powerful solutions has become critical. Aramex invested largely in its operational facilities, but digital investments hold an equally important role in our evolvement. Through Open Pricer’s APIs, we will enhance our customer relationship management (CRM) interface in order to centralize strategic price decision making data. With the digitization of pricing, we will further improve the quality of our service.”
Dao Nguyen, Head of Sales at Open Pricer, commented: “We are honored that Aramex selected Open Pricer as a global partner to empower its Sales Teams and accompany its Revenue Management strategy. Aramex will benefit from our extensive expertise of pricing in the transportation industry and from the large coverage of the Open Pricer solutions.”