Sunday December 04, 2022

Nathan Jones is new CEO

Nathan Jones
Nathan Jones has appointed Nathan Jones as its new CEO following its $6.6 billion acquisition by financial investor Thoma Bravo.

Ken McBride, long-serving chief executive of the US e-commerce shipping technology group, whose subsidiaries include Metapack, Endicia and ShipStation, has decided to step down as of November 1. He will remain until year-end to support the CEO transition.

His successor is Nathan Jones who has been President and CEO of ShipStation and several other brands within the group for the past seven years. He will also join the company's Board of Directors.

Jones has over 20 years of leadership, management, and culture experience within the fulfillment software industry and joined following the acquisition of ShipStation, where he was the President and CEO. He has a proven record of operational experience in product strategy and innovation, organization and business transformation, and building enduring teams and cultures, the company said.

Perfect choice

"We're excited that Nathan will be the next CEO at, helping us as we continue to pursue our mission of providing merchants the tools to solve global shipping and logistics problems," said Charles Goodman, Chairman of and Operating Partner at Thoma Bravo.

He added: "Nathan is a seasoned executive with deep domain expertise and operational excellence and has had a significant impact on the company these past 7 years. He is the perfect choice to lead through its next phase of growth. We thank Ken McBride for his vision, leadership, and dedication to the company over the past 22 years and are looking forward to Nathan taking the baton from Ken and building upon the strong reputation the company has."

Visionary leadership

"I am thrilled to take on this new role at and lead the company in its next chapter," said Nathan Jones, CEO of "Under the visionary leadership of Ken McBride, has become the leader in solving shipping and logistics problems for merchants around the globe. Our company will continue our mission to assist every merchant, wherever they sell and however they ship, exceptionally efficient at fulfilling orders. With industry leading solutions, a strong commitment to the needs of our merchants, and the operational expertise of Thoma Bravo, we will continue to grow and create value throughout the ecommerce ecosystem."

Ken McBride commented: "Nathan has shown exceptional leadership during his time at and the next stage of the company will benefit from his experiences and vision. Our merchants depend on us to provide software products that provide simple solutions to complex logistical problems and Nathan brings a merchant-focused vision and a superior level of proven results. I look forward to watching the success of the company under his leadership and to continuing to participate as a member of the Board of Directors.", CEP-Research

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