Logistics and retail leaders focus on innovation and transformation at Last Mile Delivery conference
Technology and innovation in e-commerce fulfilment will be top of the agenda at next week’s ‘Leaders in Logistics: Last Mile Delivery’ conference in London.
The brand-new event, organised by Marketforce and taking place at Stamford Bridge football stadium on Thursday June 27, is dedicated to exploring the challenges and opportunities of the rapidly changing landscape of last mile, with an emphasis on technology and innovation.
Senior executives and managers from retailers, logistics and delivery companies will speak on a wide range of topics, with several sessions dedicated to different themes.
For example, there will be real-life examples on how autonomous robots, proactive tracking and warehousing can revolutionise operations and service. Start-ups and established players will present detailed examples of innovation in the last mile and explain how retailers can use these to revolutionise their distribution process.
Clemens Beckmann, Head of Smart Cities and Last Mile Solutions at DHL Customer Solutions and Innovations (CSI), will hold the opening keynote on “Keeping pace with an ever-changing technological landscape”. Richard Blown, Head of Innovation at Hermes UK, and David Saenz, Chief Operating Officer of DPDgroup-owned delivery start-up Stuart, will discuss implementing new technologies for final-mile deliveries. Parcelhub (Whistl), Omniva, Posten Norge and UPS will then present case studies on how they introduced new technologies in their logistics and delivery operations.
DPD and Quiqup will focus on customer experience in deliveries in a workshop on brand loyalty and PostNord will explain how it is using digital technology to improve customer experience.
In the afternoon, speakers from eBay, Avon and DHL Supply Chain will discuss different delivery models, while a parallel session will examine Amazon’s approach to deliveries, followed by lightning pitches from Urbantz, Point Mobile and Voltia Vans.
In the final two sessions, Sebastian Steinhauser, Parcelly’s founder and CEO, will make the case for last-mile collaboration while Alan Barrie, now an advisor to Transport for London, will explain how the British capital wants to make urban logistics more sustainable.
The conference will close with a discussion between Swiss Post’s logistics chief Dieter Bambauer, CitySprint CEO Patrick Gallagher and Parcelly’s Sebastian Steinhauser on “Countering the threat of Amazon, Alibaba and eBay: cooperating as a means of survival”.
Further information on the event, for which CEP-Research is a media partner, is available here.