DHL eCommerce today announced a partnership with Shopee, the leading e-commerce platform in Southeast Asia and Taiwan, to offer domestic delivery for Shopee sellers and buyers across Malaysia.
The move is an extension of the company’s strong ties with Shopee in the region, following the successful integration of DHL's e-commerce logistics services onto Shopee Thailand's platform.
The latest move means that sellers on Shopee Malaysia can now opt to ship their goods via DHL and have it delivered to their buyers next-day to most locations across Malaysia, and two to three days in other remote locations.
Sellers on Shopee can also access DHL ServicePoints conveniently located across Malaysia to drop-off their parcels and have them delivered to their shoppers. Alternatively, sellers with large quantities of parcels can also arrange for a pickup by DHL for door-to-door delivery service from their location to their buyers.
DHL eCommerce said provides “best-in-class” domestic delivery with reliable delivery including specialized solutions for the e-commerce industry. The company plans to extend its ServicePoint network to over 1,000 locations in Malaysia in the coming months.
“We are thrilled to be partnering with Shopee in Malaysia to offer an easy and seamless delivery experience. With our aim to become the e-commerce logistics of choice, we are making it as easy as possible for sellers to deliver, and for shoppers to receive their purchases," said Kiattichai Pitpreecha, Managing Director, Southeast Asia, DHL eCommerce.
Esten Mok, Head of Operations, Shopee, added: "The e-commerce industry cannot exist without a strong and efficient logistics system as it is a crucial part of the entire online shopping process. As a platform with over 10 million users and a rapidly growing user base, it is essential for us to continuously evolve to meet users' changing demands. Therefore, this partnership is set to strengthen our value proposition and we are confident that our users will benefit from the suite of services and features offered by DHL eCommerce. Together with DHL eCommerce, we will continue to explore synergies between the two companies to better serve our users."
Launched in Singapore in 2015, Shopee has since expanded its reach to Malaysia, Thailand, Taiwan, Indonesia, Vietnam and the Philippines.
Vysia Yong Vee Ysia, Head of Digital & Ecommerce CPD, L'Oreal Malaysia, who was present at the launch ceremony commented: "As a leading fast moving consumer goods brand, we have seen how Malaysia's e-commerce scene has evolved tremendously over the past years, and with an increased number of consumers turning to online platforms such as Shopee to fulfil their shopping needs. We understand that consumer needs and preferences are very different when shopping online, with a greater emphasis on variety of choice, speed and convenience. Hence, the integration of DHL eCommerce with Shopee will definitely help us serve our customers better as we continuously strive towards a highly digital era."
