Collect+, the UK’s innovative parcel delivery and returns provider, has teamed up with majorretailer John Lewis to trial its collection service that allows customers to pick up John Lewis
products bought online at local convenience stores and petrol stations.The service will initially be available in Scotland, Northern Ireland, Wales and the South Westof England. It follows the successful launch of a free nationwide returns service in Februaryenabling John Lewis customers to return online purchases from their local CollectPlus store.
Collect+ operates a network comprising over 5,250 convenience stores, newsagents, supermarketsand petrol stations in the UK. The John Lewis CollectPlus service will be available at 1,500locations in the four regions mentioned above at a cost of £3.
Neil Ashworth, CEO of CollectPlus, said: “This is a great example of how Collect+ is the perfectpartner for retailers. We are trialling the service in these four regions of the UK to offer JohnLewis new customer touch-points, in areas where residents are in need of greater choice andconvenience. The partnership with John Lewis so far has proven to be a great success and we’re veryexcited to be working with them to help to successfully deliver to more online shoppers around theUK.”
Sarah Ince, business development manager at John Lewis, added: “Click and collect servicesremain an area of huge growth for John Lewis and we’re delighted to offer this option to ourcustomers alongside the collection service available in our own shops. The CollectPlus networkprovides us with a truly national reach and means that customers who may not necessarily live closeto one of our shops can still collect their online order at their convenience.”
The Collect+ service offers flexible and convenient returns and deliveries through Yodel fromparticipating shops within the PayPoint network.
