Leading Spanish parcels delivery firm Seur saw revenues drop 4% to €535 million last year due tothe depressed economy but increased its market share and generated strong growth in e-commerce and
international sales.The Madrid-based firm, 55% owned by La Poste subsidiary GeoPost, said its broad customer baseand expansion of international and e-commerce deliveries largely compensated for the downturn inthe domestic parcels market. Although its revenues dropped 4% to €535 million in line with thedecline in Spanish GDP last year, the company delivered one million more parcels and increased itsoverall market share.
Seur increased its international revenues by 18% to €88 million last year, thus representingabout 16% of its turnover. The company said it benefited from its alliance with GeoPost andoperational integration in the DPD network.
Seur also grew rapidly in the e-commerce market, with revenues increasing by 23% to €82 million,and it now claims 30% of the e-commerce delivery market. This segment accounts for about 15% of itsturnover.
The Spanish firm said it invested some €10 million last year in improving its operating systemsand developing new solutions and services.
Looking ahead to this year, Seur said it aimed to continue growing in its three strategic fieldsand hoped to convert the expected volume growth into higher revenues. The company, with more than6,000 employees, 3,500 vehicles, 238 sales points and 1,000 retail outlets, claims customer loyaltyof nearly 96% and a customer satisfaction level of more than 90%.
