DHL Express said today it has significantly speeded up document deliveries between Europe and itsEastern Europe, Middle East and Africa (EEMEA) region and now aims to offer faster transit times
for goods between the two regions as well.The improvements are the result of regular internal ‘Trade Lane Workshops’ held over the pasttwo years, DHL Express Europe announced. The DHL Express Competitive Transit Time Program (CTTP)resulted in the creation of over 27,000 more competitive transit time standards on city to citylanes between Europe, Eastern Europe, the Middle East and Africa (EEMEA), it said.
New linehaul routings, an improved connectivity through the new central European Leipzig hubin Germany, and an excellent ground infrastructure have facilitated the improvement of transit timeoffers in over one-third of all lanes (representing almost 20% of the total annual volumes) betweenEurope and EEMEA. Almost 1,300 new trade lanes with overnight document delivery have been set up,bringing the overnight delivery offer up by 27% from 4,735 to 6,033 lanes.
One of the main innovations is the establishment of overnight service from all major Europeancities and business centres to Moscow and St. Petersburg, with Russia being the second-largestdestination country out of Europe for Express documents.
Lyndon Morgan, Head of Operations Performance DHL Express EEMEA, said: “Our goal is toconstantly review our sectors and exploit them to the maximum. Our current service offering for DHLExpress Worldwide is our fastest ever and our reliability is at an all time high. However, we aimto constantly improve our services and remain the first choice for our customers.”
David Wilson, Eastern Europe, Middle East and Africa Sales Director, added: “With the newservice enhancements, we are able to assure our customers of our excellence, reliability andservice orientation, and will certainly attract many others to take advantage of our expertise.”
The second phase of the CTTP program was launched in 2008 in order to improve specific areasin transit of goods. It consisted of workshops with DHL experts from various units such as NetworkPlanning, Operations Performance, and Commercial Air. All DHL Express regions are involved now, andthe program continues to take pace. Further improvements are being identified and will beimplemented shortly, DHL Express said.
