DHL Parcel Germany has enhanced its online services with the launch of DHL Widget enabling privateand small business customers to book their online parcel shipments more comfortably and helping
ebay sellers to gain a quick overview of relevant shipment details.DHL Widget is an online programme dynamically combining all DHL online functions such asonline franking, postage calculator, parcel tracking, address directory and a finder for parceldrop-off and collection points (Packstations, Paketbox), making the online preparation and trackingof parcel shipments easier for the customer.
The new programme transfers the products and addresses from the directory, chosen by thecustomer in the postage calculator, directly into the online franking service. As an additionalservice customers can allocate their shipments a memorable name such as ‘Parcel for Granny’ or ‘eBay auction’. Plain symbols inform the customer about the status of the shipment. DHL provides thecustomer a proactive email service informing about the effected delivery.
Andrej Busch, head of marketing for DHL Parcel Germany, commented: “DHL customers can noweasily find all the important functions and information concerning their parcel shipments via thecomfortable online programme. This innovative tool responds to customer wishes for more comfort andtransparency concerning parcel shipments. It reaffirms our slogan of ‘Simple, Always, Everywhere’.”
