DHL Express Netherlands has expanded its online services with the launch of DHL Ship Now enablingbusiness and private customers to book a shipment without needing a DHL account number.
DHL Ship Now is an online programme offering a fast and seamless method for sending parcelsto any destination inside or outside the country, the company said. Customers can get a quote,check transit times, select their preferred service and start the pick-up and delivery process. Theshipment is pre-paid online by credit card or via the iDeal system. After collection, the parcel’sstatus can be monitored through DHL’s track & trace system.
Jan Engels, Managing Director for Marketing & Sales with DHL Express Benelux, said: “Bothbusinesses and private individuals are making more and more purchases over the Internet, which isalso an increasingly important sales channel for DHL. Thanks to DHL Ship Now, we are catering aseffectively as possible for the online shopper’s growing need for ease and flexibility.”
The main customer benefits are the ability to send a parcel without needing a DHL accountnumber, transparent information about transit times and prices, and simple payment, the companysaid.