The devastating fires sweeping across southern California are causing serious disruption to expressand parcel deliveries by UPS, FedEx, DHL and USPS in the region. FedEx is meanwhile supporting the
American Red Cross’ emergency aid activities in the area.Half a million residents have fled their homes and more than 1,600 houses and buildings haveburned down in the fires that have raged in many areas of southern California since Monday. Variousbusinesses in San Diego and some other areas have shut down this week since staff have been unableto get to work.
The leading express and parcel companies all reported disruption to their operations in theaffected areas.
In a customer service message, UPS stated that fires, smoke and ash were impacting pickup anddelivery in various ZIP code areas, especially in residential and rural communities. UPS serviceguarantees did not apply in situations where transportation networks were disrupted, it noted.
FedEx told customers that service in and out of the area is continuing, but pickup anddelivery services by FedEx Express, FedEx Ground and other businesses might be affected in specificZIP code areas.
FedEx added that it is working directly with the American Red Cross in coordinatingtransportation in response to the California wildfires, and is providing donated charity space andlogistics services. It is assisting in moving cots, comfort kits and blankets into the area for useat shelters and evacuation centers. The Red Cross has opened five shelters in affected areas.
DHL USA stated that it experiencing delays in various parts of southern California, includingIrvine, Ontario, Lancaster, Victorville and San Marcos. It has put contingency plans intoactions to keep shipments flowing and reduce the backlog. It also noted that the normal serviceguarantees do not apply under these conditions.
The US Postal Service (USPS) said that the wildfires had forced the evacuation and closure ofPost Offices throughout the area. As a result, retail service and mail delivery was cancelled orcurtailed in a number of locations.
USPS is holding back mail which will be delivered as soon as evacuation orders are rescindedand employees and residents can return. Over the next two days, the Postal Service will consideralternate mail pick-up locations.
