DHL has struck a deal with one of the largest regional department store chains in the USA, Bon-Ton,to provide exclusive small package delivery.
Bon-Ton operates 278 stores in 23 states in the north-east, mid-west and upper great plainsand offers brand-name fashion, cosmetics, home furnishings and bridal wear.
“We evaluated all of the major US delivery providers based on their ability to serve theentire Bon-Ton network,” said Robert Hook, Bon-Ton Stores divisional vice-president.
“Bon-Ton looked at all of the carriers’ service reliability and commitment to technology andautomated shipping systems, their ability to support Bon-Ton’s e-commerce business and overallvalue. DHL’s strength in all these areas, along with exceptional customer support, was the reasonfor selecting DHL,” he added.
Charles Brewer, executive vice-president of sales for DHL, commented: “As a national retailerthat emphasizes quality and understands the increased importance in the shoppers’ experience,Bon-Ton relies on strong partnerships to extend and enhance their brand.”
“DHL is continually growing to meet our customer’s constantly-evolving requirements, and isdelighted to support growing enterprises like Bon Ton so they can provide the highest level ofservice to their customers,” he added.
