DHL Express has been officially certified by the Top Employers Institute as a Top Employer in the U.S for 2016. DHL is also one of only eight companies worldwide to earn the Institute’s Global Top Employer award, which recognizes the company’s commitment to support and develop its employees worldwide.
“We learned early on that motivated, satisfied and fulfilled employees tend to provide service excellence. Very simply, happy employees mean happy customers,” said Greg Hewitt, CEO of DHL Express U.S. “DHL is proud to be recognized as a top employer in the U.S. for the second consecutive year, an outstanding honour that acknowledges the complete dedication we have to our employees. We believe that by providing employees with tools and support to fully develop their skills, and by having a strong culture of recognition, we are nurturing an exceptional workforce.”
The annual international research that the Top Employers Institute conducts for the certification recognizes leading employers around the world—those that provide an excellent employee environment, nurture and develop talent throughout all levels of the organization, and strive to continuously optimize employment practices.
Top Employers must demonstrate the highest standards of employee offerings and have a forward-thinking human resources environment. A stringent research process is undertaken to confirm meeting the institute’s required standards before Top Employers certification is granted. The certification process includes independent audits of research answers.
The Top Employers Institute assessed DHL on the following criteria: Talent Strategy; Workforce Planning; On-Boarding; Learning & Development; Performance Management; Leadership Development; Career & Succession Management; Compensation & Benefits; and Culture.
“Optimal employee conditions ensure that people can develop themselves personally and professionally,” said Dennis Utter, Global Business Director for the Top Employers Institute. “Our comprehensive research concluded that DHL provides an outstanding employment environment and offers a wide range of creative initiatives, from secondary benefits to performance-management programs that are well thought out and truly aligned with the culture of their company.”
The Top Employer Institute recognized DHL for its strong culture of recognition. The company offers a variety of ways for employees to be recognized – for career milestones, living a “Safety First” mentality or displaying core DHL values.
In the DHL Americas region, DHL entities in six other countries in addition to the U.S. received the certification: Barbados, Brazil, Curacao, Jamaica, Mexico and Venezuela. DHL Express also received Top Employer certifications in other regions of the world, including Europe, Africa, Asia-Pacific and the Middle East. Overall, DHL entities in 44 countries were granted certifications.
