The cargo unit of Delta Air Lines has teamed up with crowdsourced, on-the-way delivery app, Roadie, to offer nationwide, same-day parcel delivery across the US.
Delta Cargo said its ‘DASH Door-to-Door’ service “pairs TSA-approved drivers with air cargo to create the fastest cross-country door-to-door service available in the U.S., with competitive prices”.
The airline added: “Shipping a parcel from your own front door could not be easier as Delta Cargo partners with Roadie, an Atlanta-based same-day delivery service, to launch DASH Door-to-Door – an industry-first for a US passenger airline.”
The 24/7 pick-up and delivery service from business or home addresses is now available from Atlanta to over 55 cities in the US. The companies plan to expand the service to dozens more cities before the end of the year.
Delta’s director, Cargo Strategy and Alliances, Matt Weisenburg, commented: “The launch of DASH Door-to-Door is a game changer for Delta Cargo, as anyone who needs to get a small parcel somewhere urgently can now have a same-day delivery, door-to-door service in the US, without having to travel to the airport.
“We have been working with Roadie since 2015 on the passenger side of the business and have seen great customer satisfaction with the transparency and quality of the service. So, we wanted to continue this momentum and bring this innovative product offering to our cargo customers.”
DASH Door-to-Door is for packages less than 100lbs and less than 90 linear inches and is available to all customers. TSA Known Shipper status is required to ship packages over 16oz and a streamlined registration is available directly on deltacargo.com. DASH Door-to-Door is available 24/7 and has a limited money back service guarantee.
DASH Door-to-Door was created for time-critical shipments in industries including medical, manufacturing, automotive, industrial parts and more.
The airline explained: “When booking DASH Door-to-Door on deltacargo.com, customers can easily get a dynamic price quote, with a single booking for flights with pick-up/delivery, as well as end-to-end tracking and real-time status updates to provide customers with full peace of mind throughout the parcel journey.
Delta noted that with more than 150,000 verified drivers nationwide, Roadie “already has the largest local same-day delivery footprint in the nation and reaches 89% of all US households.” Expanding that same-day footprint coast-to-coast is the next milestone in the company’s growth.
“Customers want what they want when they want it,” said Marc Gorlin, founder and CEO of Roadie. “This partnership means we can deliver – whether it's across town or across the country. Roadie was first to market with an ‘on-the-way’ delivery service utilizing excess capacity in passenger vehicles already on the road. Expanding our model into the belly of a 737 is just the latest step in realizing our vision to make same-day delivery faster, more efficient and more sustainable.”
Since 2015, Roadie has been servicing Delta and its customers by expediting the delivery of delayed baggage, without sacrificing its high level of service for Delta customers, the airline said.
Since then, Roadie has expanded its service from 12 cities in 2016 to more than 70 this year, in major metros like San Francisco to smaller markets like Fort Lauderdale.
