Delivery flexibility, transparency, and sustainability are crucial for online shoppers around the world, according to a new survey by DHL eCommerce, with 95% of customers abandoning their purchase if their preferred delivery option is not available.
Delivery flexibility, transparency, and sustainability are crucial for online shoppers around the world, according to a new survey by DHL eCommerce, with 95% of customers abandoning their purchase if their preferred delivery option is not available.
© 2025 CEP Research copyright all rights reserved.