US postal, parcel and e-commerce technology group Pitney Bowes has announced pricing adjustments for its domestic and cross-border delivery and returns services for the upcoming peak holiday season as the demand for e-commerce deliveries continues to rise.
The pricing changes will be calculated per parcel and will not exceed $1.50 per parcel. Pitney Bowes will communicate the changes directly to clients. The timing and rate of adjustment will be based on each client’s profile and portfolio of services.
“While the current expansion of e-commerce has been fruitful for online commerce, it has also created challenges as shipping costs are rising ahead of what is expected to be the largest online holiday shopping season in history,” Pitney Bowes said to explain the price adjustment. “Major carriers have announced 2020 peak surcharges, many applied using opaque rules that make precise calculations difficult.”
Gregg Zegras, Executive Vice President and President of Global Ecommerce, commented: “Our clients rely on Pitney Bowes to help anticipate and manage their logistics costs. We don’t take that responsibility lightly and the challenges of the pandemic have not altered our approach to simple and transparent pricing.
“We have worked directly with our clients to review and revise volume projections and examine the realities of our market. Based on that analysis we are introducing a simple, reasonable, and temporary peak rate adjustment not to exceed $1.50 per parcel across all of our e-commerce delivery and returns services.”
To help clients meet unprecedented demand, Pitney Bowes has expanded capacity, increased staffing, installed highly automated processing and sortation equipment, and strengthened its tracking and data infrastructure in time for peak season.
“We know we have an important role to play in this pandemic and the coming peak shipping season. Our e-commerce clients and their consumers depend on us and we’re doing everything we can to make their lives a little easier,” Zegras added.
