DHL eCommerce, a division of Deutsche Post DHL Group, has launched a network of 350 ServicePoints in Malaysia to enable greater choice and convenience for e-tailers and online shoppers.
The company, which recently also launched similar facilities in Thailand and Vietnam, plans to rapidly expand the network to more than 1,000 ServicePoints across the country over the coming months.
Commenting on the new offering in a company statement, Gerard Sta Maria, Acting Managing Director, DHL eCommerce Malaysia, said: "Malaysia has one of the most developed B2C e-commerce sectors in Southeast Asia, with on time deliveries and convenience considered to be especially important for shoppers. Since the launch of our domestic delivery network in Malaysia, we will continue to launch new services to offer greater convenience for e-tailers and shoppers in Malaysia."
He added: "The rapid roll-out of our ServicePoint network provides e-tailers access to DHL's quality domestic delivery service, and parcel drop-off locations closer to residences and offices. Shoppers will also have more choices in their delivery pick-up locations."
E-tailers register with DHL eCommerce, deposit parcels at their preferred ServicePoints, which are equipped with state-of-the-art technology, and have them processed within seconds. Shipment confirmation is sent via SMS or email. Shipment tracking, cash on delivery and shipment insurance services are also available.
Through a joint partnership between DHL eCommerce and selected marketplaces in Malaysia, sellers on these marketplaces can now easily drop off their parcels at selected ServicePoints or, request for pick up, the statement noted.
"There are over 80 million visits a month on top B2C marketplaces and all research tells us that both the seller and shopper want more convenience and choice. A 'one-size-fit-all' approach just doesn't work. As such, we will continue to offer more ServicePoints and make accessing the rapidly growing online segment easier and simpler," Sta Maria underlined.
