Rakuten Super Logistics, part of Japanese e-commerce group Rakuten, will open a third facility close to New York to expand its services for US e-retailers.
The e-commerce fulfilment company said the expansion “will increase operations efficiency for the existing delivery network in the US to accommodate new and existing clients”.
The new facility, which will be its 10th in the US, is designed to satisfy growing demand for order fulfilment services in the Northeast region. It will specialize in direct-to-consumer ecommerce fulfilment and provide additional services including kitting and returns processing.
The fulfilment centre is located in Olean, New York in close proximity to the company’s two existing New York facilities, with access to imports and exports through the Port of New York and New Jersey.
“We are excited to have another location in New York,” said Mary Marriott, Vice President of Operations of Rakuten Super Logistics. “It offers clients growth opportunities and job opportunities for the community. We are fortunate to have our current clientele and workforce and look forward to expanding it.”
The new fulfilment centre will create job opportunities for the community, in addition to the company’s seasonal hiring initiatives. At time of writing, the company is seeking approximately 70 positions to be filled in its 10 fulfilment centres and corporate office.
In the USA, Rakuten Super Logistics (RSL) is the new name of Webgistix, a Las Vegas-based logistics and services company specializing in cloud-based fulfilment technology for e-commerce retailers that the Japanese group acquired in 2013.
RSL describes itself as “a leader in ecommerce order fulfilment, serving hundreds of ecommerce retailers to increase speed of delivery, improve order accuracy, decrease shipping costs, and increase customer satisfaction”. It operates warehouses in New York, Las Vegas, Atlanta, Reno, Scranton and Austin.
Its 2-Day Delivery Network of wholly owned and operated fulfilment centres allow for 1-2 day delivery to 98% of the U.S. via ground shipping. The cloud-based fulfilment platform for order and inventory management features integration with popular ecommerce platforms and automatic order importing from online marketplaces, including eBay, Amazon, Walmart Marketplace, and Jet.
In Japan, Rakuten Super Logistics (RSL) provides logistics and delivery services for the group’s e-commerce marketplaces, including Rakuten Ichiba merchants, as well as third-party clients as an outsourced logistics service provider.
