Finnish postal operator Posti delivered 10% more parcels in December, including a record number in the Christmas week.
Posti said it handled more than a million parcels in one week for the first time ever at Christmas 2015. More than 1,035,000 parcels in the Christmas week to recipients in postal outlets, Parcel Points and to their home doors. In December, the number of parcels Posti delivered to consumers increased by 10% from last Christmas.
All in all, the number of parcels delivered by Posti during 2015 exceeded 33 million, which was a 2.5% rise on 2014. This included a 48% increase in volumes handled through the network of 482 Parcel Points.
According to a survey conducted by IROResearch in November, Posti was considered the best company providing parcel services in Finland. Posti is also the most frequently used and best-known parcel delivery brand. In addition to the ease of receipt, consumers appreciate easy returns and Posti's item tracking that is available for customers online and also in mobile devices.
The choice of the parcel's pick-up location is primarily affected by location and opening hours. Posti invests in these also with the renewal of the Retail Network. Posti has the widest and most versatile Retail Network in Finland. Posti's Parcel Points are considered the best pick-up locations for parcels in Finland thanks to their ease, speed and opening hours. Posti's other service points are also more popular than the alternatives provided by competitors.
The survey was realized in IROResearch Oy's national IRONet consumer panel in which a total of 500 research interviews were conducted. The data collection period for the survey was November 19-29, 2015.
