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30-minute click & collect service for Swiss train passengers

The SBB SpeedyShop idea

Swiss train passengers heading for Zurich can now order goods online via their smartphone and pick them up as little as 30 minutes later from parcel lockers at the city’s central train station.

Swiss Railways (SBB), Swiss Post and leading food retailer Migros this week launched tests of an innovative ‘click and collect’ scheme offering quick, convenient and simple deliveries for public transport users through a ‘unique’ 30-minute delivery service.  

Passengers can choose from 1,000 common Migros products offered through the ‘SBB SpeedyShop’ website and pay by credit card. The products are then delivered 30 minutes later to the MyPost24 parcel terminals at Zurich train station ready for collection. Passengers receive an e-mail with a QR code that they can use to open the locker.

“Customers can use their time in the train to order products for everyday needs, such as food and household products, and pick them up half an hour later when their train arrives,” SBB explained.

The three companies said that the SBB SpeedyShop will be tested in a nine-month pilot phase at Zurich train station. If the project proves successful, the service will then be expanded with additional partners and more train stations.

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