Spanish parcels firm Seur has signed a wide-ranging e-logistics agreement with Worten, a major consumer electronics retailer in Spain.
Under the agreement, Seur will develop e-commerce logistics solutions for Worten which will rely on the DPDgroup subsidiary for deliveries of online purchases across the Iberian Peninsula. This will provide Worten customers with a wider choice of options for the time and place of delivery and thus a better customer experience.
Among the logistics solutions will be Seur Predict, the DPDgroup service providing delivery timeslot notification, change of delivery and other options such as collection from one of more than 1,000 parcel points in Spain.
Miguel Aguas, director general of Worten Spain, commented: “Counting on Seur as the key partner to manage online shipping will strengthen our e-commerce and the development of our omnichannel strategy to offer customers a harmonised experience through all our sales channels. In addition, using broad logistics solutions will permit us to adapt to people’s lifestyles, offering them many more options for each delivery.”
Seur president Yves Delmas added: “The agreement with Worten, a market leader in domestic appliances, consumer electronics and entertainment reinforces our position as the main logistics operator for e-commerce in Spain and underlines our ambition to innovate and improve the experience that our clients can offer their customers.”
Worten was founded in Portugal in 1996 and now has 120 stores in that country, along with 40 stores in Spain, according to information on its website.
