Canadians will have a better choice of delivery options with the launch of Canada Post’s new FlexDelivery service enabling them to redirect online purchases to alternative locations.
The FlexDelivery service allows customers to direct the items they order online to a post office near their workplace, their child’s caregiver, their cottage or a travel destination or any place in Canada, the postal operator explained.
“Roughly one in three households has nobody at home when Canada Post attempts to deliver a parcel at the door, so FlexDelivery can mean no more missed deliveries,” the company said.
Consumers can sign up for the free service on the canadapost.ca website, choose their preferred post office locations and receive their unique identification code along with a FlexDelivery address to use for each location.
When they’re shopping online, they enter one of their FlexDelivery addresses rather than their home address. When the item has arrived at their chosen post office, they’ll get an email telling them it’s ready for pickup. Nearly 6,000 post offices in the network become personal parcel pickup points with FlexDelivery.
“Consumers are demanding flexibility and convenience when it comes to delivery,” says René Desmarais, Senior Vice-President, Parcels, at Canada Post. “FlexDelivery meets that need by being the most convenient delivery experience available.”
This service is another way the postal service is enabling and strengthening Canada’s e-commerce sector. Canada Post said its research suggests about half of Canada’s frequent online shoppers would buy online more often – and buy items of higher value – if they had a delivery option like FlexDelivery.
