Reliability and partnership working has contributed to DB Schenker Rail UK winning a new three-year contract with Royal Mail.
Rail freight operator DB Schenker announced that it has retained the contract it has operated since 2010 in the face of strong competition.
The new deal begins on June 1st 2015, for a minimum of three years, and will see DB Schenker Rail UK continue to operate six daily services on the West Coast Main Line and two on the East Coast Main Line together with maintaining Royal Mail’s fleet of 15 Class 325 mail trains.
Mark Fernandez, Acting Head of Sales at DB Schenker Rail UK, said: “We are delighted to have retained the Royal Mail contract. We put our customers at the heart of everything we do and believe they choose us because of our partnership approach and desire to find flexible and sustainable solutions. We have enjoyed an excellent collaborative working relationship with the Royal Mail on the current contract, which includes consistently reliable delivery and considerable improvements in their Class 325 performance since we took over the locomotive maintenance.”
David Hawkins, Royal Mail’s Head of Contract Operations, said: “Our rail network has improved year on year and we are delighted to be continuing our relationship with DBS. We are currently part way through a major refit programme and we are seeing the benefit of working with a partner that provides both Operational solutions and Engineering expertise.”
An example of DB Schenker Rail UK’s superior service was the company’s Royal Mail Capacity Improvement Project in the run up to Christmas 2014.
DB Schenker Rail UK is the UK’s largest rail freight operator, operating over 5,000 trains each week and employing over 3,000 people in the UK.
