DPD recorded moderate volume growth and a slight revenue increase in Austria in 2014, mainly
through B2B growth, while the company’s growth in Estonia turned out to be much stronger, boosted
by spectacular three-digit growth in B2C parcel volumes.
Last year, DPD Austria increased its revenues by 1% to €167.2 million, up from €166.6 million in
2013. Volumes grew to around 40.3 million parcels, which represents a moderate increase of 3.3%
compared to 39 million during the previous year. On a daily basis, the company transported an
average of 162,500 parcels last year, with 88% of the recipients being business customers (B2B).
The remaining 12% were private customers as the company successfully started B2C deliveries last
year and plans to further expand in this segment this year.
Most of the B2B and B2C parcels were domestic shipments destined to recipients in Austria while
international shipping made up around 10% of the volumes with Germany as the main destination.
Rainer Schwarz, Managing Director DPD Austria, said: “In April 2014, we have started building up
our parcel business for private customers and reached an impressive number of 650 DPD parcel shops
in Austria at the end of the year. This will also be an important focus for this year. The
objective for 2015 is further expansion to reach 800 shops that enable private customers –
especially in rural areas – to reach a DPD parcel shop in maximum 15 minutes and use the DPD
services there.”
In 2015, the company wants to focus on internationalisation, in addition to expanding its B2C
parcels business. “This year, we want to expand not only the services and product portfolio for
private customers but also to reinforce international shipping as we see good growth opportunities
in this area,” Schwarz explained. In addition to Germany as the main market for Austria, France is
also increasingly gaining in importance.
DPD Austria also highlighted the new brand identity ‘DPDgroup’, which will unite the four
commercial brands DPD, Chronopost, SEUR and Interlink Express under one roof, with the rebranding
process to be implemented gradually across all parcel businesses in 22 European countries.
“With this uniform appearance, we reinforce the perception of the brand among our customers on
the one hand, and on the other hand, we move closer together within the group which benefits the
sharing of knowledge and the common development of new products and services,” Schwarz
concluded.
DPD Austria employs 1,700 staff and operates 900 vehicles.
Meanwhile, DPD Estonia announced solid revenue (unaudited) growth of 7.5% and even stronger
parcel volume growth of 9.7% for 2014, with volumes reaching 3.1 million parcels last year. Its B2C
parcel volumes reached spectacular growth of 300% year-on-year, boosted by online trade.
This year, the company plans to invest €1 million in its cross-docking facility in Jüri,
northern Estonia, located near the country’s capital Tallinn, which is due to be completed in 2015.
The yearly throughput of the ready-to-ship pallets at the terminal is projected to reach
500,000.
In 2013, DPD Eesti was evaluated by the country’s Competition Authority as the market leader in
international express delivery services and retained its 20% share of the B2B parcels delivery
market in 2014.
