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DHL Express targets Japanese SMEs with more retail outlets

DHL Express

DHL Express is aiming to win more business from SMEs in Japan by expanding its retail networkthrough a new partnership.



The express operator will open 23 more ServicePoints in cooperation with major retailerACCEA Co., Ltd. at 23 ACCEA stores in Tokyo, Kanagawa, Osaka and Okayama.

This will give DHL a total of 173 outlets designed to enable SMEs and individuals to dropoff international express packages. Customers can use the DHL Express Easy service, covering a 500genvelope up to a 25kg box, for international shipping.

The expansion make this the largest such retail network in Japan, according to DHL, and thenetwork is scheduled for further expansion in future to improve customer convenience. DHL plans tostart providing services at ACCEA stores at terminal stations and in business areas in major citiesnationwide.

Commenting on the partnership, DHL Japan Representative Director and President TaketoYamakawa said: “To help SMEs and proprietors in pursuing business growth internationally, DHL isalways on the look-out for ways to support and offer easy and convenient shipping services atstrategic locations. As the leader in international express services, DHL will continue to expandour network capabilities and enhance the overall customer experience.

The President and CEO of ACCEA Co., Ltd. Tadashi Yoshida added: “We are pleased to provide anew value-added service of overseas shipment to customers through our business collaboration withDHL. The opening of these 23 locations can offer convenience to customers who did not used to haveDHL SERVICE POINTS nearby. By increasing our stores that can handle DHL’s services, I hope thatfurther business growth can be realized for the two companies.”

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