Hermes UK has won a three-year contract with the independent mail order company Chums to providehome deliveries of its products across the country.
Under the deal, Hermes will handle around 250,000 deliveries each year of menswear, ladieswear,lifestyle and assisted living products ordered via the Chums’ website and catalogue.
For daily collections, Hermes will use a dedicated trailer from Chums’ central warehouse locatedat Knowsley Business Park in Merseyside, North West England. The parcels will then be transportedto the company’s regional hub in Warrington for sorting and further delivery to its UK depotnetwork.
Gary Winter, Sales & Marketing Director at Hermes UK, said: “Our flexible and affordableservice offers a convenient and hassle-free delivery experience that achieves high levels ofsatisfaction and ultimately creates brand value. As such we are now handling more than 170 millioncollections and deliveries on behalf of an increasing number of leading high street, catalogue andonline retailers such as Chums.”
Robert Burton, finance director at Chums, commented: “We are not only committed to providing asuperior shopping experience, but also unbeatable value for money. Therefore, Hermes was the idealdelivery partner for our business that will ensure our customers receive consistently high levelsof service to complement our quality range of products.”
