CollectPlus, the UK’s largest store-based parcel delivery and returns service, has partnered withWiggle to offer the online cycling and triathlon sports brand’s customers the option to have their
purchases delivered to their local CollectPlus store.The delivery option called ‘Click&Collect’ allows Wiggle’s customers to benefit from theexpanding CollectPlus network with over 5,000 convenience stores and petrol stations, most of whichwith long opening hours seven days a week. Sporting goods retailer Wiggle is one of a growingnumber of retailers that take advantage of this convenient delivery solution which targets busyconsumers. Details on the contract value were not disclosed.
Neil Ashworth, CEO at CollectPlus, said: “CollectPlus is delighted to be able to provideWiggle with a physical presence close to its customers, who will now benefit from being able tocollect purchases whilst on existing journeys or simply by popping down to their local conveniencestore. We are the perfect partner for retailers looking to establish additional customer touchpoints and for anyone who wants to shop in a modern and multichannel way. We hope to be able todevelop an even stronger relationship with Wiggle over the coming months.”
Nicholas Pink, Operations & Programme Director of Wiggle commented: “It’s fantastic thatwe are now able to offer our customers a more convenient experience by launching a Click &Collect service for their purchases. As a retailer with a rapidly growing customer base, we arealways looking for ways to simplify the delivery journey, and this partnership does exactly that.This new option alongside our existing returns offer with CollectPlus is helping us to develop andsustain a more seamless offer for our customers.”
CollectPlus, founded in 2009, is jointly owned by payment company PayPoint and parcelsoperator Yodel and recently passed a milestone by delivering its 10 millionth parcel in late 2012.In the first half of 2012, the company more than doubled parcel volumes to 3.3 million andincreased revenues by 170 per cent to £3.7 million. According to the company, 87 per cent of the UKpopulation already live within a mile of a CollectPlus shop in urban areas and 88 per cent in ruralareas.
