DHL Express and Vietnam Post yesterday launched a new international express service in Vietnamto deepen their joint venture business activities.
The new service, branded VNQuickpost, targets mid-sized customers by providing more economical,reliable and speedy international express options to customers of Vietnam Post, DHL Express said.VNQuickpost will first be rolled out in the post offices in the city centres of Hanoi, Ho Chi MinhCity, Hai Phong, Dong Nai, Binh Duong, Da Nang and Quang Nam.
Customers using VNQuickpost will be able to enjoy the ease of shipping internationally, to over220 countries and territories by simply registering their documents and packages at the postoffices. The shorter transit time, the availability of the 24/7 customer hotline as well as trackand trace gives customers the ability to track their shipments during transit.
Vietnam Post and DHL began their joint venture partnership in 2007, and the launch of the newservice is part of their ongoing effort to bring greater convenience to the local market and toimprove the overall service level in the logistics industry.
“The partnership has brought success for both parties during past five years, and the launch ofVNQuickpost will see us further deepening this relationship for the years to come,” said NguyenQuoc Vinh, Vice President of Vietnam Post. “We are confident that with this new service, whichcombines Vietnam Post’s nation-leading expertise and DHL’s world leading expertise, will prove tobe immensely popular with customers here in Vietnam. The new service seeks to provide thesecustomers with prompt and affordable service as compared to other logistics providers in thecountry.”
Yasmin Aladad Khan, Senior Vice President for DHL Express, Southeast Asia, commented: “AsVietnam’s economy continues to develop so do the requirements of its nationals. At DHL, ourcustomers’ needs are paramount and we are always looking for ways to update our products andservices. This collaboration is a perfect combination of DHL Express’ unrivalled global network andexpertise in international express industry with Vietnam Post’s local postal services and itsextensive reach in the local market.”
Christopher Ong, General Director of DHL-VNPT Express, the joint venture between the twoorganisations, added: “For five years we have enjoyed a fantastic partnership with Vietnam Post andbelieve that together we bring the best possible choices for our customers in Vietnam. With theaddition of the new ‘VNQuickpost’ service we are really re-affirming our commitment to thecontinued improvements of our services to customers here in Vietnam.”
DHL Express, through DHL-VNPT Express Ltd, has invested about US$20 million in Vietnam in recentyears, including a $5 million gateway at Ho Chi Minh airport in 2010, a $1.4 million facility atHanoi international airport in 2011, and new service and express centres in Dong Nai, Danang, HaiPhong, Vung Tau and Long An.
Last November, DHL Express launched a direct flight connecting Ho Chi Minh City with its hubs atHong Kong and Bangkok, offering later cutoff times and improved transit times for Vietnam-basedexporters. The five days a week B727 freighter, with capacity for up to 22 tonnes, flies from HoChi Minh City to Hong Kong and then to Bangkok before returning to Ho Chi Minh City.
