SingPost today unveiled a new online booking tool ‘ezy2ship’ for parcel shipments as part of itsdrive to profit from the e-commerce boom.
The user-friendly online booking tool, which will go live in August, will make it easier andfaster for businesses to manage and send their domestic and international packages in just a fewclicks. The solution will be demonstrated at this week’s World Mail & Express Asia PacificConference & Exhibition in Singapore.
From August, SingPost’s corporate logistics customers can access ezy2ship at www.ezy2ship.com using a log-in ID and password generated bySingPost. The service is entirely web-based, does not require special dedicated hardware orsoftware, and can be accessed anywhere, at any time. Customers will be able to perform a variety offunctions 24/7, including preparing and printing shipment labels, scheduling a parcel pick-up (forcertain services), accessing tracking data, managing online shipments and generating shipmentinformation.
Ezy2ship, provided in cooperation with NeoPost, will also be made available to SingPost’scorporate mail customers and retail customers at a later phase.
SingPost said the ezy2ship booking tool is part of its continuous efforts to leverage technologyto enhance efficiency and service level. The local parcels market has been driven by the unabatedgrowth in domestic and international e-commerce, and the company’s logistics revenues grew 8.6% inthe latest financial year, it pointed out.
Dr Wolfgang Baier, Group CEO, said: “SingPost strives to deliver value to our customers both inSingapore and the region. We have been making investments in technology and capabilities that willstreamline processes and optimise the network while enabling us to move ahead of the market and tomeet the changing demands of customers.
“As we strengthen our capabilities, it is important that we select a partner who has provenexpertise to help us deliver reliable and cost-efficient service. This partnership with NeoPostunderlines our endeavours to grow along with the e-commerce market and enhance our corporatecustomers’ experience with SingPost. Ezy2ship offers our corporate customers the speed, simplicityand convenience to use our service.
“The investment in ezy2ship is an important tool in our strategy to expand our logisticsbusiness, and better serve our corporate customers, especially small- and medium-sized enterprisesas their businesses grow. SingPost will continue to leverage technology to make our solutions moreconvenient, easier to access and more responsive to customer preferences.”
Clem Garvey, NeoPost’s COO Europe, Asia Pacific and ROW, added: “I am delighted about our newlyannounced cooperation with SingPost, one of the most dynamic Posts in South East Asia. Thispartnership between SingPost and Neopost ID, our business division specialised in supply chaintraceability solutions, is another significant step in Neopost’s development in the Asia PacificRegion where a regional headquarters has been recently opened. It also demonstrates Neopost’scommitment to its expansion in this fast growing and promising part of the world, particularly inthe parcel and e-commerce businesses.
“It is our privilege to provide SingPost with our proven OSS platform (Online Shipping Service),one of the most efficient e-shipping solutions in the market. This unique technology is enjoyinggrowing success in Europe and Asia-Pacific thanks to its flexibility and simplicity in integratingthe Post’s IT backbone. The advanced features of the solution enable customers varying from SME’sto high-end industry users to handle, in just a few clicks, Registered Mail and Parcel bookingswith additional on-request pickups, providing Tracking and Tracing functionality within a verycomfortable customer experience.”
