DPD grows volumes between Russia and Kazakhstan and launches new IT solution

DPD Russia has dramatically increased its shipment flows between Russia and Kazakhstan followingthe Customs Alliance between the two countries that came into force in 2010, and has also launched

“For the year 2011 alone, DPD’s shipping volumes between Kazakhstan and Russia increased by morethan 1,000% while its customer base grew 20%. During 2011, more than 800 tonnes of cargo wasdelivered in total. In the medium term, we expect a tenfold increase in volumes,” Sergey Kruglov,CEO for DPD Russia and CIS countries, said.

DPD Russia explained that the customs union had increased the efficiency of the logisticsactivities in the two markets. The simplification of customs procedures had led to dynamic growthin demand for the transport and logistics services of DPD, which allowed the company to showexcellent results on the Kazakhstan-Russia-Kazakhstan route.

Currently, there are more than 80 DPD offices operating in Russia and seven in Kazakhstan. Allof them are part of a single technological process, which is important to ensure uniform quality ofservice across the network, the company said. This year, DPD plans to open a further 15 offices inRussia and four in Kazakhstan. The service offering in Kazakhstan will be complemented by newstorage services, with additional transshipment warehouses to be opened.

Meanwhile, DPD Russia has launched a new integrative solution for putting its online services onwebsites of internet stores to optimise the delivery of goods, with the aim of making it moreconvenient both for online shops and shoppers.

The integrative DPD module is fully automated and allows DPD and the web stores to exchange datain real time with the company, thus serving more customers and making it considerably easier forthe buyer to receive the chosen item.

The new IT solution from DPD comprises a set of web services, based on ‘SOAP’ technology, whichenables the speeding up of the purchasing process at the online store, providing data on thegeography of the service, service-costs calculations, and to order delivery at a time convenientfor the individual customers. Once the buyer confirms the order, the information system generatesan online application with all necessary data being entered.

“Every day, more and more distance selling companies in Russia use the services of DPD,” DanielKovtunovich, Deputy Director of Information Technology at DPD, said. “In this regard, ourdepartment offers a specialised IT-solution, which connects the customer ordering from the onlinestore to our information system, fully automating the application process for transportation andstatus tracking. Thus, we enable our customers to focus on their core business, outsourcing thelogistics processes quickly and easily to professionals.”