Australia Post features secure mail services with new Digital MailBox

Australia Post has unveiled further details of the key features of its new, free Digital MailBoxfor all Australian citizens launched last week deploying a secure digital delivery system called “

“The Australia Post Digital Mailbox will allow citizens and businesses to communicate with thegovernment and corporations through a secure online portal that can be accessed 24 hours a day, 7days a week, wherever they are,” Australia Post Managing Director and CEO Ahmed Fahour said.

Australia Post stressed that the digital delivery service is highly secure, unlike traditionale-mail or the internet. Customers who choose to use the digital mailbox will receive mail only frommailers they select who also opted into the service. Thereby, all information will be encrypted sothat only the intended recipient can view it.

For electronic billing and payments, there is a separate website available for users to see andadminister their transactional mail. They will also be able to read and print mail, set remindersand pay bills. Via the secure digital vault, they can also store important documents such as taxrecords, a copy of their passport or other household documents which they will then be able toaccess from anywhere. The mailbox will be available on iPad, iPhone and Android platforms and theconsumer’s desktop.

“For senders of mail, this is a low cost and secure platform that integrates a world classpostal service with a secure digital communications suite to provide an offering of physical,digital and hybrid mail,” Fahour added.

For businesses and governmental institutions, the system provides a flexible range ofintegration options to allow them to connect securely to their customers through the Australia PostDigital Mailbox. Businesses will have the digital delivery service to consumers as part of anintegrated physical and digital marketing and communication platform. The integrated hybrid productwill offer better value for money than any other singular service, Australia Post added.

Pitney Bowes Chairman, President and CEO Murray Martin, commented: “We are pleased that Vollywill be incorporated into Australia Post’s latest innovative digital technology initiative. In theemerging industry of digital mail, Volly offers superior security.”

“Consumers live in both the online and physical worlds, which is a challenge and an opportunityfor businesses. The Volly-powered Australia Post Digital Mailbox will give businesses the mostpowerful tool yet to develop an integrated communications programme that uses both physical anddigital mail for maximum impact and effect,” he added.

Last month, Australia Post announced a further expansion of its nationwide network ofsuperstores with 30 additional locations across the country in response to the growing e-commerceand also opened 24 new business hubs to assist small businesses. The new superstores will have a24/7 zone with vending machines, parcel lockers and self-service terminals, as well as a HarveyWorld Travel store, an American Express currency exchange outlet and a concierge to help customers.The 24/7 zone will give customers around-the-clock access to post and collect parcels, pay forpostage, purchase stamps and packaging products and pay bills.