DHL Express Canada has opened new national headquarters in Brampton, Ontario, merging its threeexisting service centres in the Toronto region into one single facility to reduce costs and
streamline its business activities.The centralised facility comprises 3,159 sqm office space with a new 9,290 sqm warehouse and isexpected to provide additional opportunities for DHL to meet and exceed its customer expectationsand grow its business, especially on the international level.
The new space will provide capacity to process packages from 57 international routes with thecapacity to increase to 90 routes as the international business continues to expand. The facilitywill house a service centre for international pickup and delivery, corporate offices and a callcentre which were previously located in three different facilities.
Greg Hewitt, President of DHL Express Canada, stated: “The consolidation is the next step incontinuing to expand our international services, increase routes and better serve the growing baseof global customers looking to do business in Canada and around the world. Additionally, all of ourToronto-based employees in both operations and corporate functions now will be housed in a singlefacility which will unify our corporate culture and allow our teams to better work together,benefiting both our employees and our customers.”
“DHL is committed to maintaining the industry’s highest global standard operating procedures inorder to deliver unparalleled service results for our customers. Our global management system showsour ongoing commitment to quality, the environment, safety and security in Canada and in allcountries and territories in which we operate,” he added.
