NetDespatch is helping major British parcel delivery company Yodel to offer advanced on-lineshipping solutions to its clients.
Using the intelligent NetDespatch system integration tools, Yodel clients shipping more than 100consignments each day can select the NetDespatch option which easily integrates their sales orderprocessing and warehouse systems. This enables them to automatically print parcel shipping labelsat any location and track consignments from despatch to delivery using any Internet-enableddevice.
Working with NetDespatch, Yodel is able to provide web-based despatch tools that work seamlesslywith modern warehouse technology. For example a central sales order processing system might directlabels to be printed at a selection of fulfilment houses, or a warehouse operative may scaninternal barcodes to produce labels in real time at point of despatch. This eliminates multipleparcels shipping systems, duplication of data entry, thus reducing costs and speeding the orderthrough for despatch and delivery.
NetDespatch technology also underpins the award-winning CollectPlus collection and returnsservice, with the latter enabling consumers to return items back into stock for resale more easilythan traditional methods. Yodel’s CollectPlus retail clients can improve their smart phoneapplications using a NetDespatch service that helps their customers to find their nearestCollectPlus agent according to their geo-location.
Becky Clark, CEO of NetDespatch said: “NetDespatch gives Yodel a sharp commercial edge,especially with e-commerce and large retailers, as it offers a proven, easy to implement, secureand cost-effective web-based shipping platform. It makes Yodel clients’ order fulfilment anddespatch operations simpler and allows them to choose the services that best suit their needs.”
The NetDespatch platform is ‘everything as a service’. It is entirely web-based and can beaccessed anywhere, at any time through any PC or device that has a web browser. Users who wish tokey data manually can use simple one-click web forms with their own address book or full PAF(Postcode Address File) business address lookup. All users can request tracking, data exports ordownloads and review the status of all their shipments in real time.
Greg Smith, CIO of Yodel, added: “Yodel processes millions of parcels each year shipped throughthe NetDespatch platform. NetDespatch provides a proven and resilient platform and its integrationservices are continuously updated, under-pinning Yodel’s commitment to give clients and consumersthe tailored services they want and need.“
