DHL has gained a contract with Ford to handle its spare parts in the Nordic region and theBaltic states and also announced plans to Invests $15 million in the marine spare parts logistics
industry over the next five years including the launch of its first global control tower inSingapore.In Sweden, DHL Supply China has signed an agreement with Ford covering about 23,000 differentspare parts. The warehouse management of the spare parts is carried out at DHL’s distributioncentre in Örebro, Sweden.
Stock orders are shipped the next day or the day after while emergency orders are shippedovernight or the next morning. Some of the Ford workshops in the Stockholm area use the Örebrowarehouse as a Local Distribution Centre (LDC), which is a further development of the agreement.This means the workshop places an order in the morning, and receives the delivery by noon. A majorbenefit for the Ford resellers is that they do not need to have spare parts in stock.
“We are very satisfied with the new agreement with Ford. We have a long history together, and wehave built a very good relationship with Ford and the resellers. The new agreement shows we havebeen able once again to meet Ford’s high requirements on delivery performance. Now we will focus ondeveloping our mission to increase the productivity and service even further”, said MatthiasAndersson, Site Manager for DHL Supply Chain in Örebro.
In addition to managing the spare parts, DHL also handles returns management and customer andtechnical support for all resellers. Approximately three trailers are unloaded each day with spareparts from Ford´s European warehouse in Cologne, Germany. DHL handles about 5,500 different dealerorders every day.
Separately, DHL Global Forwarding plans to expand its business focus to marine spare partslogistics with a $15 million investment over the next five years. As part of the investment, thecompany has launched its first global marine spare parts logistics control tower in Singapore. Thecontrol tower leverages Singapore’s position as the second busiest port in the world, itsconnectivity to 600 ports in 120 countries, and its leading reputation amongst the maritime andoffshore industries.
Operating around the clock, seven days a week, DHL’s global marine spare parts logistics controltower will offer the entire maritime industry diverse solutions comprising different pricing andmulti-modal transport solutions ranging from pickup at the spare parts supplier warehouse to onboard delivery, including reverse logistics for parts return. DHL’s solutions include door-to-decklast mile services across the Asia Pacific, Eastern Europe, the Mediterranean, Middle East,Scandinavia and the Americas.
The $1 billion shipping spare parts logistics industry handles over three million shipments eachyear.
Amadou Diallo, CEO, Africa and South Asia Pacific, DHL Global Forwarding, said: “DHL has been inthe business of enabling businesses to operate without interruption since 1969. We have now takenit a step further and combined our expertise in logistics and marine services to create DHL’s firstglobal marine spare parts logistics control tower that is dedicated to meeting the rapidly growingocean freight needs of over 2,000 ship owners and ship managers and over 34,000 offshore vessels,rigs, platforms and floating units. Being the second busiest port in the world, the focal point forsome 200 shipping lines and attracting more than 140,000 vessels annually, Singapore is the ideallocation to launch DHL’s first dedicated control tower for this sector.”
DHL’s contract customers will profit from location and status tracking of orders, a single pointfor billing, insurance, warehousing and storage, through to the management of customs. In line withDHL’s GoGreen programme, customers can work with DHL’s specialist service representatives to reduceCO2 emissions by optimising delivery routes, using cleaner fuels and consolidating facilities whileensuring competitive cost levels and maximum flexibility.
