British parcels carrier APC Overnight is on the right road for Liverpool-based sign manufacturerBenson Signs which has stepped up deliveries with the company.
Benson Signs has seen substantial growth in its business for nationwide next day deliveries byAPC Overnight to most of its key clients, including well-known names such as Whitbread, CostaCoffee, Pizza Hut and Subway.
APC Overnight said it is delivering signs of all shapes, sizes and weights through its unique ‘Handled with Care’ delivery service to Benson Signs’ customers across the UK, Ireland and theChannel Islands.
“APC’s reliability and flexibility is an important factor in helping us to expand ournationwide sales and it also keeps our existing customers happy. Having a depot nearby – APC SwiftDespatch – also allows us to respond to urgent requests with a next day delivery if necessary. Theservice enables us to ship many signs of all sizes, shapes and weights nationwide – one week weshipped over 500 kg of signage. Signs are made in-house from a wide range of materials and some arefragile. APC gets the products to site, intact and on time, every time,” commented Dave Moore,Technical Sales at Benson Signs.
Benson Signs uses an innovative web-based system that links directly to APC for onlinebooking, parcel labelling, tracking and proof of delivery (POD). The NetDespatch Velocity systemwas set up for Benson Signs by APC Swift Despatch and is saving administration time and helpingwith customer service.
“The web software is very easy to use and helps streamline parcel booking. It also helped usminimise our paper output, which is in-keeping with our strong “green” ethics. The system allows usto keep a computerised record of all our dispatch and delivery information in one place andgenerates the shipping labels automatically, providing visible tracking from collection todelivery. The POD facility has many uses; it shows that the parcels have been received on site andby whom. We can then send the POD to the customer should they have a query about when the sign wasdelivered,” Moore added.
Benson Signs’ 45,000 sq ft (4,180 sqm) site in Liverpool provides one of the largest in-housesign production facilities in the UK with powder coating, wet spraying, steel fabrication,computerised routering, laser profile cutting, traditional signwriting, full colour digitallyprinted signs and banners, silk screen printing and LED illuminated signage.
