Norway Post has announced the launch of a digital mail system in the country offering customersthe option of receiving their mail over an internet mail account in addition to the traditional
physical mailbox.With the new service the Norwegian postal operator is further adapting to its customers’ currentand future needs. The new digital mailbox is intended to make it easy for customers to send,receive, deal with and file important mail. The system that is established will have the samesecurity level as internet banks, Norway Post explained.
The online mailbox will be based on a person’s street address and the national ID number. Itwill thus be easy to find the mail recipient and the digital mailbox will take note of any changesto the street address, Norway Post said.
The company aims to implement the new digital mail system during the first half of 2011. It willtest the solution during the period leading up to the launch. In addition, Norway Post is invitingadvanced web users to contribute their ideas to help develop the solution.
The company’s CEO Dag Mejdell commented: “Norway Post has been a trusted third party forthe distribution of letters for more than 360 years. Nowadays, more and more communication istaking place digitally and Norway Post wants to take part in these developments.”
Norway Post stressed the fact that digital messages have become part of everyday life. “Thechallenge is that each company has its own system and recipients must seek out themselves severale-mail accounts and log onto the websites of banks, insurance companies and public bodies.”
“The many websites, user IDs and passwords mean that it is not easy to be a consumer. WhenNorway Post launches Digipost, all this communication can be gathered in one digital mailbox,”Mejdell added.
Norway Post’s transition to digital solutions follows the overall volume decline of physicalmail over the past decade. “We are aware that our digital product will affect ordinary mail. Butdigital mail has come to stay. If Norway Post does not do this, someone else will. Norway Post mustbe involved and we want to be the first company to do this in Norway,” he concluded.
