British technology firm NetDespatch, which specialises in web-based shipping solutions forpostal and parcel carriers worldwide, has again achieved a 100% growth in transactions for
2010.NetDespatch said it has worked in partnerships with national and global carriers such as Yodel,New Zealand Post, APC Overnight, DHL Sameday, Collect+, Nightline, Nordic Parcels and Royal Mail.It enabled hundreds of thousands of organisations worldwide to use advanced web services to produceshipping labels and track deliveries through their chosen carrier networks.
End users of NetDespatch’s web services include online retailers such as Marks and Spencer andBoohoo.com, catalogue companies such as Shop Direct Group and many specialist suppliers of wine,food and gifts, such as Berry Bros, Cook Foods and The Cheese Society. These companies use avariety of electronic methods of integration to link their warehouse systems directly to theNetDespatch Velocity platform, ensuring accuracy of data, cost savings in the supply chain andimproved delivery performance.
In times of recession when businesses have to focus on efficiency and save costs, NetDespatchnot only provides the software but also a complete hosted hardware platform and monitoring servicesthus revolutionising the way in which delivery services are provided and managed. Its newdevelopments in 2010 included a first of its kind Integrated Shipping Labels web service to allowcompanies to electronically request the information they need to embed the carrier tracking labelinformation within their own delivery labels. This helped them save paper, print and the manualeffort in using two separate labels.
Becky Clark, NetDespatch CEO, said: “We won several major contracts this year, including HomeDelivery Network – now part of Yodel – which is the UK’s largest home delivery network. More than athousand Yodel customers are now using NetDespatch Velocity web services and systems integrationtools. We are also responsible for the entire processing platform for Collect+, the innovativeparcel returns and collections service available through 3,500 PayPoint stores in the UK.”
“In the postal sector, Royal Mail will shortly introduce NetDespatch-powered Tracked servicesfor both next day and standard services, and overseas, New Zealand Post has built itsground-breaking RedClick on-line lodgement tool for retailers and wholesalers on the Velocityplatform. RedClick already allows online booking for New Zealand Post domestic, inbound andinternational parcels and packets, producing all the customs documentation and the specific labelsrequired for each of its many services. In 2011, RedClick services will be extended to includeDirect Entry Mail into several countries, including Royal Mail in the UK,” she added.
The company’s Commercial Director Matthew Robertson commented: “NetDespatch has also broadenedits end user base to include consumers, by launching eTrader2, an updated version of our ‘shoppingcart for couriers’. This is an out of the box solution that allows couriers to quickly create anonline presence for non-account customers, with slick booking screens, payment secured throughPayPal and immediate notification to the carrier. Already used by DHL Same Day and Collect+ weexpect this product to take off in 2011.”
