FedEx Office has announced the introduction of free, unlimited Wi-Fi access at most of its USlocations to broaden its range of customer services.
As of yesterday, customers will find the free Wi-Fi service provided through AT&T at morethan 1,000 FedEx Office Print & Ship Center locations throughout the USA. The remaining rolloutof the company’s free Wi-Fi service is scheduled to be completed by the end of the month.
Provided courtesy of FedEx Office, this new offering will help busy professionals connect to theInternet from a location that is conducive to working on the go and offers convenient access tobusiness support services.
Free Wi-Fi access is a significant resource for mobile professionals and small businesses, manyof which already rely on FedEx Office for printing and shipping services each day. In fact,according to a March 2010 survey conducted by AT&T, nearly eight in ten small businesses useWi-Fi connectivity to conduct business-related activities. Another 68% say they use Wi-Fi-enabledhotspots more now to access data than they did two years ago.
“How and where people are working has evolved dramatically over the past several years thanks totechnology innovations,” said Kim Dixon, executive vice president and chief operating officer,FedEx Office. “At FedEx Office, we continuously strive to enhance the customer experience in ourstores. We are delivering on that commitment with the launch of free Wi-Fi service at more than1,600 locations across the country, while better meeting the needs of small business and mobileprofessional customers who work remotely.”
FedEx Office continues to be a leading retail provider of computer rental and Internet services.The company first introduced its computer rental service in the mid-1980s and later began offeringhigh speed Internet access in 1997. In 2003, FedEx Office became one of the first retailers toprovide a fee-based Wi-Fi service to customers. The company’s current portfolio includes rentalcomputers with popular software packages, FedEx Office LapNet– a wired laptop docking and printingsolution – and now free Wi-Fi access.
