New Zealand’s leading express group Freightways has signed a three-year contract with the majornational telecommunications provider Gen-i for voice, mobile and data services.
Freightways expects to generate cost savings from the new services enabling its units to be moreflexible in responding to their customers’ needs.
The contract extends the existing cooperation between Freightways and Gen-I to include mobilesolutions delivered via New Zealand’s Telecom’s XT Mobile Network. Along with voice, mobile anddata service, the new agreement includes Gen-i’s new managed data networking service, Gen-i WANServices (GWS).
Freightways CEO, Dean Bracewell, stressed the importance of investing in the company’stelecommunications as it looks to increase its market share and enhance its customer experience andservice quality.
“Gen-i will help simplify our telecommunications and maximise the efficiency of the technologysolutions we already have to achieve cost savings and improve productivity. Investing in Voice overIP technology will also consolidate our infrastructure and future-proof our telecommunications, aswell as enable us to take advantage of technologies such as unified communications,” he added.
“Mobile is extremely important to our business as it enables us to be able to deliver a betteroverall service to our clients. Our dispatchers send data securely in real-time over the XT networkto our courier contractors who use mobile devices to respond to jobs and record pickup and deliverydata. It helps us to be more efficient, simplifies the way we operate and shortens the time beforethis data is available to our customers,” Bracewell concluded.
