The US Postal Service is getting mobile by making more products and services available on mobilephones to improve customer convenience.
Some of the most popular functions currently available on the usps.com website are nowavailable on cell phones and other mobile devices. The new features include Track & Confirm,Post Office locator, and the most popular application, ZIP Code lookup.
With more than 232 million mobile communications devices in the United States, a growingnumber of which can access the internet, the promise of access from virtually anywhere in thecountry is fast becoming a reality, the US postal operator said.
Any mobile user with web access will be able to log on to the Postal Service mobile site nomatter where they are, without having to use a personal computer.
“Our new mobile capability makes USPS services even more convenient for our customers,” saidRobert Bernstock, president, Mailing and Shipping Services. “If they’re on the road, they’ll beable to use the Post Office locator function to find a Post Office that’s close to them. And they’ll also be able to track and confirm delivery of their mail or packages using their mobile phone,”he said.
The US Postal Service is also designing applications for “smartphones” and other mobiledevices like the Apple iPhone, BlackBerry and iPod Touch which take advantage of additionalcapabilities, such as GPS.
Mobile applications make it easier for customers to interact and transact business with thePostal Service. These applications are the latest in a series of enhancements, upgrades andsolutions designed for Postal Service customers.
