Swiss Post has signed a strategic agreement with GAC, a global leading provider of shipping,logistics, marine and related services, to bring its core document services to the Middle East
enabling customers to outsource their entire back office function to the newly formed joint ventureGAC Office Solutions.Swiss Post Solutions is the integrated document management unit of Swiss Post. GAC OfficeSolutions combines GAC’s commercial skills, customer knowledge and geographical reach with SwissPost Solutions’ technological and operational excellence in document outsourcing to offer a rangeof physical and digital solutions.
These include mailroom services, scanning and processing of documents, data capture, recordsand archive management, print and reprographics as well as third party supplier management and therecently announced products Swiss Post Box and IncaMail. Clients will be able to manage their backoffice functions and customer interaction more effectively, creating clear business advantages.
Already well established in Europe and the USA, the formation of a dedicated Middle Eastoperation represents an important strategic expansion for Swiss Post Solutions strengthening itsposition in document outsourcing on the global level.
Markus J Becker, CEO Swiss Post Document Solutions, welcomed the timely expansion into thisnew market: “We have expanded rapidly through a combination of organic growth and acquisitions. Oursuccess and growth in Europe and the USA provide the crucial foundation for us to penetrate newmarkets, and this exciting new venture with GAC represents a fantastic opportunity for us toenhance our international reach.”
“This important strategic alliance is the result of months of hard work from teams withinSwiss Post Solutions and GAC Solutions. We aim to become the leading provider of outsourcedmailroom and document processing solutions in the Middle East. As we grow our client base, we hopeto help customers achieve a change in the way they process and manage their information across allareas of the business to improve performance and profitability. An immediate priority is tointroduce our comprehensive range of outsourced services to the business community,” Becker added.
“The strategic tie-up with a world leading supplier like Swiss Post enables us to offer ourGulf-based maritime and logistics clientele value-added office solutions that can help them trimcost, enhance productivity and improve information management,” said Christer Sjödoff, Group VicePresident for GAC Solutions.
“We also foresee further synergy whereby GAC Office Solution’s value proposition can beexpanded with complementary services from our existing logistics portfolio such as removals,freight forwarding, records retention and storage services to offer clients end-to-end solutions.We are confident about the uptake of our innovative technology-led services as organisations areincreasingly seeking to outsource non-core functions to focus on their core competencies,” Sjödoffadded.
