DPD Estonia has recorded double-digit growth in revenues in 2008 and plans to extend its B2Cservices in Estonia, according to Estonian newspaper Logistikauudised.
In 2008, DPD Eesti has generated revenues totaling EEK 121.20 million (€7.75 million) whichequals growth of 24% compared to 2007 while net profits dropped by 13% year on year to EEK4.7million (€283,143). The company said that its parcel business accounted for 95% of the totalturnover while the company’s warehousing services represented 5% of the overall revenues,Logistikauudised reported.
The express company estimates its market share in B2B express services at 30%. After thelaunch of the company’s new B2C parcel delivery service in May 2009, DPD Eesti now plans to winmarket shares in the B2C segment from the national postal operator Eesti Post service. The postalcompany has been providing a complete parcel delivery service for the B2C segment for years. As analternative to Eesti Post in e-commerce, DPD offers door-to-door delivery for mail order and onlineretail customers, among others.
Janek Kivimurg, Sales and Marketing Director at DPD Eesti said that he expects to wincustomers from Eesti Post through the company’s unique and flexible services such as itscash-on-delivery service or the special customised online portal. It enables customers to choosebetween different time options for a repeated delivery round-the-clock. In addition, the deliverydate can be adjusted or the parcel can be delivered to a different address than the one previouslyindicated, e.g. at the work place of the customer. The customer can also choose to be informed viaSMS about the delivery status.
In 2007, DPD increased its import volume to the Baltic countries of Estonia, Latvia andLithuania by 40% to around ten million parcels. Within the Baltic States, the three countrysubsidiaries DPD Eesti, DPD Latvija and DPD Lietuva control nearly half of the market with acombined market share of 46%.
The annual parcel volumes on Estonian B2C parcel delivery market are estimated at over 1.7million parcels.
