DHL Express has announced the enhancement of its global solution DHL Medical Express responding tothe growth in Clinical Trials.
DHL Medical Express provides dedicated transportation services and advanced trackingtechnologies for time sensitive medicines and clinical supplies. Through the extended globalcoverage and visibility of the service, DHL Express is strengthening its capabilities. DHL Expresssaid it already has a strong position in the Clinical Trials business within the Life Sciencesindustry, especially within emerging markets like Eastern Europe, Russia, South Africa and India.
“We have an experienced team of experts and dedicated personnel operating in more countriesthan before who are supporting DHL Medical Express”, said DHL Express’ Vice President for ProductDevelopment, Roland Thomas. “Each team has a zero-default target and pro-actively solves shipmentdelays, regulatory and cultural issues, to ensure fast, reliable and efficient logistics forClinical Trials programs.”
DHL Express has been enhancing its DHL Medical Express service to offer additional benefitsincluding priority handling to confirm shipment delivery to a pre-12 promise, and proactivelocation tracking by the DHL Quality Control Center network to ensure ambient, chilled or frozenshipments are constantly monitored through to their delivery. DHL Medical Express offers dedicatedIT infrastructure that links the many stakeholders in a Clinical Trial and provides advanced userreporting capabilities.
“Besides the capability to manage diverse ambient, chilled and frozen shipments, DHL MedicalExpress is essentially a service that simplifies the complexity for laboratories of running aClinical Trial. We offer our customers a sustainable and scalable solution that maintainscompliance with local life science regulations, customs legislation and environmentalrecommendations,” added Roland Thomas.
