German special service provider for courier, sameday and emergency logistics, time:matters, signedan agreement with Fujitsu Siemens Computers, for the segment of “time-critical spare parts
logistics”.Following a successful pilot phase that started in December 2007, time:matters is supplyingFujitsu Siemens Computers with time-critical spare parts for Europe, with effect from 1 April 2008.
As the leading European IT infrastructure provider and at the same time market leader inGermany, Fujitsu Siemens Computers offers a unique range of products from notebooks and desktops toIT infrastructure solutions and services. time:matters established Special Speed Solutions forespecially urgent or particularly important shipments to serve as the basis for the logisticssolutions that were adapted specifically for Fujitsu Siemens Computers.
“time:matters and its services significantly contribute to our ability to offer our customersa high quality of service when it comes to supplying them with time-critical spare parts, withoutat the same time having to increase our storage and capital commitment costs,” explained thelogistics management of Fujitsu Siemens Computers.
time:matters also sees expansion possibilities of a strategic nature for itself: “Spare partslogistics represent an equally logical and promising addition to our established sameday andemergency logistics solutions,” explained time:matters CEO Franz-Joseph Miller. “Theforward-looking combination of contract and ad-hoc logistics responds the need for an increasingamount of companies. Therefore, time:matters’ spare parts logistics service is to be made availableto further customers in the near future”, he added.
The increasing need for spare parts logistics solutions that are equally quick and reliableis due to companies abandoning decentralized storage facilities in favour of centralized storage tosubsequently reduce storage and capital commitment costs – while at the same time maintaining or tosome extent even optimizing the high service quality. This trend is caused by shorter product lifecycles leading to a growing variety of spare parts that are constantly changing at an even fasterpace. Therefore Fujitsu Siemens Computers has stored all the items, which must remain available asspare parts for the company’s products, in just two main storage facilities worldwide.
A combination of road and air transport will be utilized for the high-speed transport ofurgently needed spare parts from the central warehouses in Germany to Fujitsu Siemens Computersoperations at German and European destinations. The highly flexible and very fast service allowsfor a multitude of different types of solutions as they are needed for delivery solutionssituations such as arranging customers according to the zip code area or a specific latest possibledelivery time. One of the main service elements of the logistics solution is the option to combinean extremely late pick-up of the spare part in the evening with a particularly early delivery thenext morning.
